Our Most Frequently Asked Questions

Product FAQs

Is the Citron Lunchbox leak-proof?

Yes, the Citron lunchbox is a leak-proof container you can depend on.It has a silicone seal to keep even the wettest foods in place, both between compartments and within the box.Please note – it isn’t leak-proof for running liquids or water.

Is the Citron Snack Box microwavable?

We do not recommend using a microwave for Citron Snack Box.

Is Citron Food jar thermal Insulated?

Yes, the Citron Food Jar is double insulated which means that it has 2 layers of stainless steel that will keep food warm for over 6 hours and cold for up to 7 hours.

Are accessories included with all Citron products?

No, while some Citron products come with a selection of accessories, all of our accessories can be bought separately in the store or on our website.

How can I remove any slight odours from the silicone?

As silicone is a natural material, it can sometimes develop a slight odour if not regularly cared for properly.If this does happen, you can use lemon juice or baking soda to remove it easily.

What is the best way to remove stains from Citron Bamboo products?

Firstly, act as soon as possible - just like with any stain, the quicker you treat the stain: the easier it will be to remove.You can use a homemade mix of water and bicarbonate of soda or biological laundry detergent to get rid of tough stains.

Still have questions?

If you have other questions left unanswered, don't hesitate to reach out to us by using our contact form or at hello@citronaus.com.au

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